Tuesday, July 7, 2009

E-Government in Malaysia: Its implementation so far and citizen's adoption strategies

Malaysia and various countries are implementing electronic government. The implementation of E-Government was initiated by the introduction of the Multimedia Super Corridor (MSC).

E-Government is the use of Information and Communication Technologies (ICT) to promote more efficient and effective government, facilitate more accessible government services, allow greater public access to information, and make government more accountable to citizens.

E-Government seeks to improve the convenience, accessibility and quality of interactive with citizens and business. The effectiveness and efficiency delivering services provided by government enable the government to become more responsive to the needs of the citizens.

There are 7 pilot projects of the Electronic Government Flagship Application which are as follows:

1. Project monitoring system (SPP II)
2. Human Resource Management Information System (HRMIS)
3. General Office Environment (GOE)
4. Electronic Procurement (EP)
5. Electronic Services (E-Services)
6. Electronic Labour Exchange (ELX)
7. E-Syariah

New technologies are forcing governments to abreast to technologies in order to avoid falling behind. Challenges are facing by government to keep up with technologies. Other challenges includes lack of broadband infrastructure, low usage of Mykad beyond identity functions and etc. Not only on the introduction of MSC and ICT, government should focus on continuous technology infrastructure and maintenance and this is the basis of all electronic transactions. Information security must be strengthened as online security is very important.

2 comments:

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  2. Thats great to hear E-government in Malasia.. This is the computer and internet world, everyting here computerized. Off course, E-Government promote more efficient and effective government, facilitate more accessible government services, allow greater public access to information, and make government more accountable to citizens. Thanks for sharing the information.

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